What to do if your WhatsApp account is stolen? – Applications – Technology

For the time being there Insecure situations Even through electronic devices.

Cyber ​​crime is more common than you might think.

According to the Siedco Plus System of National Police In November 2020, cybercrime grew by 83% compared to the same month in 2019.

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In total there were 36,834 crimes Committed from April to November last year.

According to Major Camilo Ramirez, Head of the Colombian Cybersecurity Capacity Center – C4 of the National Police, They have forced people to stay home and take advantage of information technology all of a sudden, and many ignore good practices to protect themselves from the cyber criminals who have exploited this situation. Crime is moving into the digital environment. ”

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In many cases, the victims of cyber criminals are not famous people. Often the preferred targets for cyberattacks are Common people.

The WhatsApp instant messaging platform may also contain some Risks.

If you are the victim of your account being stolen, you can take the following steps to deal with criminals.

(Read: Step-by-Step: Delete iPhone Backups from Computer).

Steps to recover your account

In principle, you should Reinstall the application And register your cell phone number again.

After that, you will receive a file verification code With six numbers per SMS, this code will allow you to open the account from your cell phone, which in turn will be closed automatically from the “intruder” device.

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In the case of the “hacker” activating the two-step verification process after accessing the account WhatsApp, you will be asked to enter this code. If this is the case, you will have to wait seven days for the account to recover.

The feature? While waiting for the account to be recovered, the attacker will not be able to access it, because WhatsApp does not allow calling the same number The phone is on more than one device at the same time, so when someone logs in from another mobile phone, the previous device shuts off.

Ago Site WhatsApp users are informed of that Not recommended Give this code to anyone, as it should be dealt with in aggregate Secrecy, As if it was a password.

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In the case of not being able to perform Processing By texting, the app also offers a Voice call option, Where the robot will dictate the code for you to continue the process.

However, this method may not work if the other person is actively using your account. This is why it is recommended to dismiss an attacker before proceeding with the action.

There is another way To recover your account in the event that the above options do not work.

An email should be sent to [email protected], Official address From application support. In the email you should write the text “Lost / stolen phone: deactivate my account”, followed by your mobile phone number

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To send the number you must put International code “+57” in front of the number.

When this email is received, WhatsApp will go to Close all sessions From your account, causing the “attacker” to lose all access.

Then you can start the login process to recover your stolen account.

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