Netflix, the streaming platform with more than 200 million subscribers in the world, It is one of the most popular options when choosing to watch a series, movie or documentary. Everything can go fine until the platform crashes, does not load, and does not work well. What we do
- Are you playing Netflix on your cell phone, smart TV or computer?
Keep in mind that to use this platform, you must have sufficient connectivity to be able to reproduce the contents. For this reason, it should be clear that users who are using Netflix on a cell phone, should check their network speed and whether the service is operating normally. If using Smart TV, check Wi-Fi connection or restart the router. If you are watching a series on the computer, it can be steadily strengthened the network cable connected to the computer so that no interruptions occur in the reproduction process.
- How can I check if the platform or my network is failing?
Netflix has a section on its platform where the service will notify you if it is working or not. There, users can verify the origin of the problem. If you have any doubts, You can reach through this link.
When you enter the aforementioned link, the streaming service will show you a message saying: “Netflix is working!”This means that the inconvenience is coming from the user himself.
In the event that there are problems with the streaming service, its downtime globally or in more specific sectors, the message is updated on the site and notified of what is happening.
In the event that the service continues to present errors like black screen or unable to sign in, it is recommended that you contact Netflix at Customer Service to verify if this is due to non-payment or derivatives.