● Low capacity and mandatory COVID passport in many communities
● A wave of last-minute cancellations, farewell to company dinners
● Temporary closure of Catalonia nightlife
● one profession (more) to the maximum
● Leading QR payments company triples waiter tips to soften the blow
The ghost of last Christmas has returned. The surge in COVID-19 infections and the emergence of a new species, the micron, has stumbled the economy of Spanish bars and restaurants once again. As time goes by, it gets more and more difficult to surf with each new wave.
At the beginning of the month we saw how the mandatory COVID passport was implemented in more than 10 independent communities. Among them are Andalusia, Cantabria, the Basque Country, the Valencian Community, Galicia, Aragon, the Balearic Islands, Murcia, Catalonia, Navarra and the Canary Islands. Weeks later, the company’s dinner was canceled as infections grew among employees. Many restaurants have gone from having a full reservation book to a completely empty dining room.
The strongest blow, undoubtedly, is from the Catalan restaurants: closing of activity at 1 in the morning, capacity limited to 50% and a maximum of 10 people and temporary closure of nightlife. With this scenario, the waiter can say goodbye to the Christmas bounty again.
One profession (more) to the fullest
Spain has approximately 1,500,000 active waiters at the moment. Few professions can say the same. Occupations are increasingly in demand (comply with and implement sanitary measures, have unlimited working hours and days, learn languages …) and are rewarded less.
The smile of many waiters hides fatigue, frustration and lack of energy. Above all, in these times when most (as much as possible) are enjoying their family and friends, their workload increases. Now more than ever they must ensure safety and customer satisfaction. But who takes care of them?
Leading QR Payments Startups Triple Waiters Tips
On Sunday, that’s the name of the French startup that decided to triple its waiter tips this Christmas. They’ve created the world’s fastest way to pay in restaurants – it’s as simple as scanning a QR code, splitting the bill and paying.
Digitizing the restaurant offers advantages for both owners and waiters, especially in the post-pandemic era. Payment is more convenient, safer and healthier because everyone pays through their mobile phone.
This saves waiters time and incentivizes diners to tip depending on how much money they have spent. And as if that wasn’t enough, on Sunday he made the decision to triple the tip all waiters receive through January 16th.
So far globally, 366,000 euros have been raised and the focus here in Spain adds up to 13,000 euros, numbers that will triple thanks to this initiative and solidarity on Sunday.
Sunday is the innovative new payment method created by restaurateurs, launched in April 2020 by founders Tigrane Seydoux, Victor Lugger and Christine de Wendel. Designed to allow customers to pay in less than 30 seconds, this new technology benefits customers and restaurants alike by creating a smoother process for modern restaurateurs, employees and customers.
The three founders and a team of more than thirty food and tech enthusiasts have created a new tool: the Sunday, to battle the millions of hours lost daily, waiting to pay the bill. With QR code access, customers can visit the Sunday platform online via their smartphone, allowing them to quickly pay the bill, tip the waiter, and split the cost among friends. This gives restaurateurs and their staff more time, which can be used to focus on their primary task of creating a great experience, through top-notch food and service.
After a very successful first round of funding and the first batch, the Sunday is now available in restaurants in France, Spain, the UK, the US and Canada. This introduction of the new technology has been very successful and the client has approved it, the data revealed:
More than 1,100,000 users
40% More Tips for Employees: Over $1 Million in Tips Since Launch
12% average higher ticket
10% increase in table turnover
+25 TPVs firmadas
More than $100 million annual transaction volume.
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