PATIENTS and their folks can expect better facilities and improved services from the Iloilo Provincial Hospital in Pototan town after undergoing a P100-million upgrade.
On April 12, 2018,the provincial government inaugurated a new two-storey building which houses the surgical ward, medical ward, Out Patient Department (OPD), operating rooms that are twice larger than the previous ones, bigger emergency rooms, nurses’ dorm, morgue, dietary center, and canteen,
“Practically the old IPH is erased. This is brand new more or less,” said Dr. PremParcon, the hospital chief.
Parcon said they have also increased the IPH’s bed capacity from 100 to 200 aside from having an intensive care unit (ICU), private rooms that are bigger than some hospitals in Iloilo City, and offices for doctors.
“We have a total of 24 private rooms with one bed and two rooms with five beds each,” he said.
Parcon said the improvement in facilities will translate to better services from the hospital.
“Our patients will be more comfortable because of larger spaces. Our OPD now has rooms for each major department. Based on our survey, we passed the standards in terms of our services. We distribute forms to patients before they are discharged and the feedback is positive,” he said.
The project is under the provincial government’s Hospital Efficiency Assurance through Reform and Transformation (Heart) program.
Provincial Administrator Raul Banias, who is also the chief of the Hospital Management Office (HMO), said the building is also equipped with infant incubators, operating microscope for cataract and eye operations, biometric equipment for eye exams, laboratory equipment, digital x-ray and ultrasound machines, etc.
“We gently admonished the hospital staff – medical and non-medical – to level up the quality of service that rivals even the private tertiary hospitals with excellent customer satisfaction,” Banias said.
Banias said there is also an ongoing project under the Hospital Facilities Enhancement Project (HFEP) of the Department of Health (DOH) worth P57.5 million, this time for the landscaping and improvement of the water system.
Gov. Arthur Defensor Sr. also reminded the staff to avoid complaints from the patients.
“These are the only facilities that could cater to those who cannot afford treatments in hospitals in the city. All of these would be worthless if the people are not satisfied with our services,” he said.