Economy. Uber Eats is launching a new chat management function to enhance the security of its carriers
Uber Eats has reinforced its commitment to road safety by launching a new functionality in the app aimed at reducing distractions for delivery drivers using bicycles and motorbikes, according to a statement.
Specifically, the new technology seeks to avoid the use of a chat function between users and delivery personnel while they are traveling, either on the way to a restaurant or store, or on the way to an address.
This way, if the user tries to use the chat, a
The message will be paused and you will receive a message telling you that the connection will not be sent while the person delivering it is en route. A reminder will also be sent to the messenger not to type and drive at the same time.
This new technology is designed to reduce distractions
As they go, they collect or deliver orders, and they expand the range of security tools already available to those who use our platform,” they specify from the delivery platform.
This technology adds to the safety features already in the app internationally, such as helmet confirmation via a ‘selfie’ for motorcyclists (available in Italy and South Africa), an interactive list of safety steps (currently in Italy, Poland, Belgium, Kenya, the Netherlands, Portugal and South Africa,
Spain, Switzerland, Sweden and the United Kingdom) and a tool that detects unusual situations.
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