CEBU Pacific (CEB) and Cebgo remind all passengers tobe at the airport at least two hours before departure for domestic flights, and three hours for international flights to allow ample time for check-in, go through security and immigration checks, and process pre-departure requirements.
Passengers are reminded to mind the weight of their baggage to avoid unnecessary delays at the bag drop and check-in counters. Hand-carry bags have a maximum allowable weight of seven (7) kilos. Check-in baggage is optional, and can be pre-purchased online in increments between 15kg to 40kg.
CEB Domestic Check-in counters are open three (3) hours before the scheduled time of departure and between two (2) to four (4) hours for international flights. All check-in counters close 45 minutes before the scheduled time of flights, except those exiting Dubai (one hour) and Shanghai (50 minutes).
To speed up your check-in procedure, CEB and Cebgo passengers are encouraged to use any of the following:
- CEB Mobile Check-in. Download the official Cebu Pacific Mobile App on the App Store or Google Play and tap on the Check-In option. CEB Mobile Check-in is available from seven (7) days to four (4) hours before an international flight, and up to one (1) hour before a domestic flight.
- CEB Web Check-in. Visit the Manage Booking section of the Cebu Pacific website (http://www.cebupacificair.com). For international flights, web check-in is available from seven (7) days up to four (4) hours before scheduled flight departure. Those taking domestic flights can do web check-in up to one (1) hour before their scheduled departure.
Domestic web or mobile check-in guests with check-in luggage can drop these off at the bag drop counterat least 45 minutes before the flight, except those exiting the Middle East (one hour) and Shanghai (50 minutes). International web or mobile check-in guests still need to show up at check-in or bag drop counter at least one (1) hour before the flight to present valid travel documents.
Passengerson international flights are strongly advised toimmediatelyproceed to the immigration counters after completing check-in requirements. Guests should be at the gate at least 30 minutes before the scheduled time of departure.