BPO industry turns to academe to fill talent pool

BPO industry turns to academe to fill talent pool

Faced with a shallow skilled talent pool, the Business Process Outsourcing (BPO) industry has begun collaborating with the government and various schools to ensure the graduates joining the labor force have competencies aligned with the needs of the industry.

The British Broadcasting Company, in a report tagging the Philippines as “the world’s hotline,” said the government is tweaking college curricula in an effort to produce enough qualified graduates entering the job market.

Former commissioner Monchito Ibrahim of the now-defunct Commission on Information and Communications Technology said the availability of talent has really been a problem of the industry in the past years.

“We are graduating half a million students a year, but only less than 10 percent of them can readily be utilized by the industry,” Ibrahim said.

“With that figure, we cannot achieve our objective of hiring more than 200,000 for the industry,” he added.

Revenues of the local BPO industry went from $2.4 billion in 2005 to about $9 billion in 2010. The industry employs more than 500,000 people.

While there is no dearth of local graduates like Garces seeking employment in call centers in major urban centers, the industry’s rapid expansion is leaving BPO firms with a waning pool of talent to address the overwhelming overseas demand for outsourced service.

Road rehabilitation boosts farmer access to market

  Road rehabilitation boosts farmer access to market By: Lilibeth A. French THE rehabilitation of the Taras-Balogo-Pandan Road in Nueva Valencia, Guimaras makes it easier for farmers and fisher folks to transport and sell their products to markets. Department of Public Works and Highway – Guimaras Engineering District administrative officer Fortunato Sioson said the rehabilitation […]

Kalibo uses S&T to boost agri programs

Kalibo uses S&T to boost agri programs KALIBO, Aklan – This town, known for its Ati-atihan festival, is boosting its agricultural production through initiatives using science and technology (S&T). Town mayor William Lachica said that among his programs using S&T are trainings for the adoption of new technology for animal-raisers and pet owners; supervised rice […]

WTO approves pro-PHL ruling in tobacco row with Thailand

WTO approves pro-PHL ruling in tobacco row with Thailand THE World Trade Organization (WTO) Dispute Settlement Body has adopted a ruling that upholds Philippine claims that Thailand has failed to respect its tobacco-related WTO commitments, the Department of Foreign Affairs (DFA) said Tuesday. This development is the final step in the dispute settlement proceedings, the […]

BSP, PDIC reminder: Safeguard your deposits

BSP, PDIC reminder: Safeguard your deposits THE Bangko Sentral ng Pilipinas (BSP) and Philippine Deposit Insurance Corporation (PDIC) have issued simple and practical reminders to help the public safeguard their bank deposits. In their advisory on bank deposits, the BSP and PDIC said only banks are allowed by law to accept deposits from the public. […]

Cebu Pacific reports higher passenger load in Q2

Cebu Pacific reports higher passenger load in Q2 07/19/2011 | 12:28 PM Budget carrier Cebu Pacific Inc. reported higher number of passengers in the second quarter. In a statement to the Philippine Stock Exchange, Cebu Pacific said it flew over 3.1-million passengers from April to June 2011, exceeding its passenger records and load factors in […]

Shell, Petron win power supply contracts for PSALM

Shell, Petron win power supply contracts for PSALM Petron Corp. and Pilipinas Shell Petroleum Corp. have bagged the supply contract for industrial fuel oil of the Power Sector Assets and Liabilities Management Corp. (PSALM) for the second half of the year. PSALM on Monday said it declared Pilipinas Shell’s offer of P5.27 billion for the […]

Dr. Cecilio: Breaking through barriers

Dr. Cecilio: Breaking through barriers

(The Daily Guardian is running a series on the speakers of the 1st Iloilo City Business Summit themed “Innovative and Sustainable Development for Growth” on July 29, 2011 at the Kalantiao Hall of Sarabia Manor Hotel and Convention Center. TDG is a media partner of the summit.)

IN the late 1970s, Dr. Cecilio K. Pedro’s Aluminum Containers, Inc. stood as the major supplier of aluminum collapsible toothpaste tubes to Colgate-Palmolive, Procter and Gamble and Philippine Refining Company (PRC) now Unilever. Aluminum Containers, Inc. enjoyed profit growth due to the increasing demand from the country’s leading toothpaste manufacturers.

However, in 1985, these companies began using plastic laminated tubes. Although this caused Dr. Pedro to close his factory, he realized his old equipment could still be put to good use by forging into the Philippines toothpaste market on his own. Two years later, he reopened his factory as Lamoiyan Corporation, now known as the manufacturer of toothpaste brands’ Hapee and Kutitap.

From start-up to market dominator

When Dr. Pedro entered the market in 1988, the big toothpaste makers controlled 99% of the market. Today, that figure has dropped down to 65%. The first step of Dr. Pedro’s strategy was to target the multi-nationals’ Achilles’ heel: price.

While Dr. Pedro knew that he could not compete in areas such as promotion and distribution, his decision to cut price by 50% won an immediate response from consumers.

However, when Colgate followed suit with a 20% price cut, Dr. Pedro turned to market diversification. Among other things, he developed multi-flavored toothpaste for children. It took Colgate three years to respond, but by that time, Lamoiyan had already successfully captured the new market.

BSP launches new generation currency in Iloilo

BSP launches new generation currency in Iloilo

THE Bangko Sentral ng Pilipinas (BSP) on Monday launched its new generation currency (NGC) which will co-exist with the new design series (NDS) for a period of three years until the latter is demonetized.

Cecilia C. Hortal, senior currency specialist of the Cash Department in BSP-Manila, said the NGC is more colorful with new and additional features to make it difficult for counterfeiters to copy.

She said the six banknote denominations of the NGC feature embossed prints, serial number, security fibers, watermark, see-through mark, concealed value and security thread.

The 500 and 1000-peso banknotes contain additional features such as optically variable device and another optically variable ink for the 1000 peso banknote.

For ordinary people, they can apply the feel, look and tilt (FLT) technique in determining whether or not the denomination is genuine.

The dominant color of each denomination was retained as well as Filipino heroes who played significant roles in the country’s history. Additional features include the world heritage sites and iconic natural wonders.

CEB offers P888 seat sale from Cebu to Hong Kong, Singapore

CEB offers P888 seat sale from Cebu to Hong Kong, Singapore

THE Philippines’ largest national flag carrier, Cebu Pacific (PSE:CEB) boosts its flights from Cebu to Hong Kong and Singapore with a seat sale from July 18 to 22, 2011 or until seats last. This is for travel from October 1 to November 30, 2011.

CEB offers P888 seats from Cebu to Hong Kong and Singapore, both daily services using an Airbus aircraft. Guests can avail of their Prepaid Baggage Allowances upon booking, for travel savings as much 72% on international flights.

“We will continue to stimulate travel from Cebu to Hong Kong and Singapore for the benefit of CEB’s many leisure and business travelers and overseas Filipino workers there,” said CEB VP for Marketing and Distribution Candice Iyog.

CEB opened its first international route (Manila-Hong Kong) in November 2001 and first ASEAN route (Manila-Singapore) in August 2006. It began direct flights from Cebu to the two destinations in October 2006.

“Because of the demand for CEB’s trademark low fares, we are lowering our year-round fares from Singapore and Hong Kong to the Philippines further. This is available for the rest of the year and are different from seat sales,” she added.

Passengers from Singapore can now avail of SGD19 fares to Clark and Manila, down from SGD69 and SGD59, respectively. This translates to a year-round fare reduction of up to 72%.

NFA awaits P13 M fund for continuing rice procurement

NFA awaits P13 M fund for continuing rice procurement The National Food Authority is awaiting the release of more than P13 million fund for its continuing rice procurement program. NFA Iloilo assistant manager Miguel Aguirre said they met last week with the farmer leaders here and assured them of their continuing rice procurement program. He […]