MGM failed to fulfill payment obligations following a cyber attack that compromised customer data
Title: MGM Resorts International Refuses to Pay Ransomware Attackers as Data Breach Causes Delays and Losses
The renowned hospitality and entertainment company, MGM Resorts International, recently fell victim to a devastating ransomware attack, resulting in significant disruptions across several of its hotels and casinos. As reported by The Wall Street Journal, MGM did not concede to the demands of the attackers, choosing instead to prioritize the integrity of their systems.
The cyberattack forced MGM to temporarily shut down various critical systems, causing delays and inconvenience for guests attempting to check into their rooms. The breach also led to the theft of sensitive customer data, including names, contact information, date of birth, and driver’s license numbers. In a disheartening twist, a limited number of customers had their social security numbers and passport numbers compromised as well.
While the exact number of affected individuals remains undisclosed, it has been revealed that the stolen data primarily belonged to customers who had conducted transactions with MGM before March 2019. However, MGM reassures their customers that passwords, bank account numbers, and card details were not believed to have been compromised.
In a proactive response to the breach, MGM has taken immediate steps to mitigate the impact on affected customers. They are currently notifying individuals via email and offering complimentary credit monitoring and identity theft protection services. While their domestic operations have now returned to normal with most guest-facing systems restored, MGM is diligently working to recover the remaining systems as quickly as possible.
The aftermath of the attack has not been without financial repercussions. MGM Resorts International confirmed that they have incurred expenses totaling less than $10 million in technology consulting services, legal fees, and other third-party expenses related to the incident. However, the overall projected losses resulting from the cyberattack are estimated to exceed a staggering $100 million.
The Daily Guardian urges all individuals who have engaged with MGM Resorts International before March 2019 to remain cautious and vigilant, monitoring their personal information for any signs of potential misuse.